Fraud Prevention Tips | Security Tips

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Use ATMs in public, well lighted areas.
Check ATM for overlay skimmers – grab the card reader and make sure it is secure.
Cover your hand when entering your pin number to protect your pin.
Use gas pumps closest to or in view of the store.
Look for tamper proof security tape over the lock on the gas pump.
Use credit instead of debit on gas pumps to prevent your pin number from being recorded.
Make it a habit to review your statements and transactions on a regular basis to make sure that everything looks accurate.

Notify all financial institutions where the fraud occurred. If you are a client of Bank of Jackson Hole and believe you are a victim of identity theft, call our Client Services and Solutions Specialists at 877.877.0397 or your local banking center to report any potential of identity fraud.
Notify all three credit bureaus and ask that a fraud alert be placed on your file.
- Equifax: 866.349.5191
- Experian: 888.397.3742
- TransUnion‡ 800.916.8800
Request a copy of your credit report which is free to identity theft victims.
Notify the Federal Trade Commission (FTC) at 877.438.4338.
Keep carefully written records of everyone you speak with and what was discussed. Use registered mail when sending important correspondence.
File the appropriate local police reports and request a copy of each report for your records.

Never provide your personal account information to anyone who calls, emails or texts you without verifying the request.
When making a purchase, push credit instead of debit.
Do not share your PIN with anyone, keep it private and confidential.
Make it a habit to review your statements and transactions on a regular basis to make sure that everything looks accurate.
Receive paperless statements electronically through your personal online banking.
Keep a list of your card numbers and phone numbers, in a secure place, to report if one of your cards is lost or stolen.
Continually keep your personal information such as your phone numbers, email address, and primary mailing address up to date and on file with the bank.

Always be aware of your surroundings when performing a transaction.
Continually keep your personal information such as your phone numbers, email address, and primary mailing address up to date and on file with the bank.
Review your credit report annually and keep track of your daily spending to check that everything is normal.
Secure your financial documents and records in a safe and secure place away from workers or anybody else who may come into your home.
Multi-factor authentication (MFA) is an easy way to better protect your accounts. MFA, also referred to as two-factor authentication, is a security enhancement that requires two (or more) of your personal credentials when logging into your account. MFA helps protect you by adding an extra layer of security, making it hard for hackers to steal your information.

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