How we protect you

Keeping Your Information Safe

Cybersecurity and identity theft are hot topics in the financial industry. Bank of Jackson Hole has invested heavily in systems and processes to ensure we’re doing our part in keeping your personal information and assets secure.

Bank of Jackson Hole will never ask for your online banking password or PIN number over the phone, by email or in person.

Email Correspondence

Email is such a powerful and efficient communication tool, but with it comes additional risk. We ask that you never email us any of yours or anyone else’s personal information such as Social Security Number, date of birth, account numbers, etc. without using a secure email service. If you need to send information to us securely, contact us at 307-733-8064 to receive instructions on how to access our secure portal. Bank employees will not email personal information to you without using secure email.

Send us a Secure Email

Online Banking Security

Bank of Jackson Hole uses a layered approach to ensuring a safe and secure online banking environment. You’ll notice when you have started an online banking session, the URL will include “https” in green. This means that the website’s security certificate has been verifiedĀ and it is safe to proceed. The bank also uses Multi-Factor Identification that includes your Online Banking ID, password, image and challenge questions. Based on various factors, you may be asked to answer your challenge questions if your login appears risky. Our Treasury Management users are also assigned a token that adds an additional out-of-band authentication.

Download Our App

Mobile Secure On-line Banking

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